Resetting your password

If you are already logged in to Reporting Studio, you can reset your password in your account. If you cannot log in, follow these steps. 

Generating a password reset link

  1. Go to Reporting Studio and select Authenticate
    • These steps will not work through the Alternate login page (email/password) link.
  2. Enter your email address and select Continue.

  3. Select Reset password
  4. Check that your email address is correct, then select Get Password Reset Link

Check your email

Go to your inbox and find the password reset email. For reference, the subject is Reset your password and it will be from Reporting Studio <no-reply@auth0user.net>

If you receive this email right away, check your spam or junk folder. You may need to connect with your internal IT department to ensure no-reply@auth0user.net is added to your Safe Senders list. 

For further support, contact the support team. Note that the support team cannot change account passwords or generate password reset links. 

Was this article helpful?
0 out of 2 found this helpful

Articles in this section

Announcements
Stay up-to-date on what's happening at Benevity.