You can add comments to a request or invitation at any time. Comments are displayed on the Review tab, and all users with the correct permissions can see them. You can edit or delete your own comments while the request or invitation is still active.
Permissions
To check if a user can add, edit, or delete comments on requests and invitations, review their permissions. The following permissions should be set to Can:
In the Grant request - Comment section:
- User can add a comment?
- User can edit a comment?
- User can manage comments?
In the Invitation section:
- User can add an invitation comment?
- User can edit an invitation comment?
- User can delete an invitation comment?
- User can manage invitation comments?
Adding a comment
To add a comment:
- Open the request or invitation and select Comment on the right side of the screen.
- Enter your comment in the text box. Comments can be up to 4,000 characters.
- Select Add Comment.
Editing a comment after posting
Your comments are displayed on the Review tab. You can edit your own comments after posting by selecting Edit next to the comment. After editing, the comment is marked as (edited).
Edit is not available once a request has been approved, declined, or cancelled, or once an invitation has been applied, declined, or cancelled.
Deleting a comment
To delete a comment, select Delete next to the comment and confirm. Deleted comments cannot be recovered.
Delete is not available once a request has been approved, declined, or cancelled, or once an invitation has been applied, declined, or cancelled.
Users with the manage comments permission can delete any user's comment. Other users can only delete their own.