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Adding attachments to your email templates helps you deliver more complete communications, whether you’re sharing guidelines, forms, or other key documents. You can upload, update, or remove any files needed directly within the template editor.
This capability gives you more flexibility and reduces reliance on support for content updates.
Managing attachments
To upload or manage attachments for an existing email template:
- Open an existing email template by selecting its name.
- Select Attachments, under the More Actions section in the right panel.
- Select Add file or Add more in the Attachments popup to upload files directly from your system.
- Select Delete to remove any unwanted files from the associated email template.
- Select Save Attachments to ensure the changes are applied.
Supported file types and sizes
Supported file types
- Documents: .doc, .docx, .xls, .xlsx, .mpp, .txt, .pdf
- Images: .jpg, .jpeg
- Presentations: .ppt, .pptx
- Audio: .mp3
File size limit
Each attachment can be up to 21 MB.