A multi-country giving opportunity lets you unite employees across locations in a single, high-impact global campaign, featuring the most relevant nonprofits from anywhere in the world. You can set up one initiative that reaches your entire program while your employees search for and donate to campaigns in their localized experience. This article covers when to use a multi-country giving opportunity, how to configure it, and what your employees experience when participating.
Note: Multi-country giving opportunities require both Benevity One World and the Allow giving opportunities to be made with multiple countries setting to be enabled. These settings are in the Benevity Administration menu, which is only accessible to Benevity operators. To enable either setting, contact support.
Permissions
By default, anyone with the Campaign Manager (admin) user role can create a giving opportunity. Your program settings can extend this to all Campaign Managers (including non-admin) or to all authenticated users.
Understanding when to use a multi-country giving opportunity
A multi-country giving opportunity is most effective when you want to:
- Align employees in different countries behind a shared campaign or nonprofit story
- Support nonprofits from multiple jurisdictions in a single initiative
- Promote one opportunity across your entire global program more efficiently
Keep in mind that cross-border giving is not tax-effective for your employees. When an employee donates to a nonprofit in another country, they receive a donation acknowledgement rather than an official tax receipt. This is worth communicating to employees before the campaign launches.
Attaching nonprofits from multiple countries
In the giving opportunity creation form, the attach nonprofits section lets you filter by country to find and attach nonprofits from anywhere in the world, subject to your program filters.
- Open the giving opportunity creation form.
- Navigate to the attach nonprofits section.
- Use the country filter to search for nonprofits in each country you want to include.
- Select the nonprofits you want to attach.
When nonprofits from more than one country are added to the opportunity, the form confirms you are creating a multi-country giving opportunity.
Setting a donation goal for your opportunity
If you want a donation progress bar to appear once the opportunity is live and employees begin donating, you must set a donation goal. When a goal is set, the progress bar is displayed in each user's local currency. If no goal is set, no progress bar appears.
Featuring your opportunity across countries
You can manage featured content through the stream manager. When you publish the opportunity and select your target audiences, it is added to the corresponding audience streams automatically. To manage which streams the opportunity appears in, go to Content > Stream Manager.
Note: Content can only be featured the first time it is published. If the opportunity is unpublished, it is removed from featuring and cannot be re-featured.
Adding matching to a multi-country opportunity
When you add an increased match to a multi-country giving opportunity, the matching currency selector updates automatically based on the nonprofits you have attached. Select the currency you want to match in from the available options.
- To add matching in a single currency: select the matching currency from the options shown in the form.
- To add matching across multiple currencies: contact support for assistance.
If the matching currency options do not load, an error message appears on the form. If you see this, contact support.
Understanding the employee experience
Your employees interact with the multi-country giving opportunity through their localized experience and donate in their own currency.
When an employee donates to a nonprofit in another country, they receive a notification before submitting their donation, explaining that cross-border giving is not tax-effective. They receive a donation acknowledgement rather than an official tax receipt.
The donated funds are divided evenly across the nonprofits attached to the giving opportunity, then disbursed in each nonprofit's preferred currency.