Volunteering dashboard

The Volunteering dashboard provides high-level reporting on your volunteering program. You can filter data by calendar year or the country experience users are mapped to. All amounts are shown in the local currency of the selected country.

To access the Admin Dashboard, select Manage in the top-right corner of the screen. Select the Volunteering tab to view your volunteering program data. You can also access this page by selecting the Dashboard tab. 


Key stats

The following numbers are affected by the applied filters. The year filter applies to when the user signed up, not when the volunteer opportunity took place. 

Volunteers: the number of unique users who tracked volunteer time. Volunteer time submissions must be approved or auto-approved for a user to count as a volunteer.

Users signed up: the count of unique users who have signed up for a volunteer shift within Spark in the year selected.  

Median volunteer hours: the median amount of hours tracked by a user. 

Causes supported: the number of unique causes supported by user volunteering, calculated using the submitted and approved volunteer hours with the year. 


The following graphs are displayed on the admin Volunteering dashboard. Volunteer hours are only included in the data if the time submission is approved.

As you review these graphs over time, note that some volunteer time submissions could be approved after the month or year has closed, therefore data for previous months can change. 

Volunteer participation

The large number on the graph shows the current annual volunteer participation rate for the year and country selected. The graph shows the monthly participation rate. The participation rate is calculated by the number of distinct volunteers who tracked time, during the selected time period, divided by the number of eligible users.

This graph is helpful for highlighting when users are volunteering throughout the year. You can also see which events were successful.  


Volunteer hours

This graph shows the total number of volunteer hours that have been submitted and approved for the year and country selected. 


Year-on-year trends

These graphs display monthly or cumulative year-on-year comparisons for some of the graphs described above. The examples below show the monthly and cumulative graphs for volunteer participation data.


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