User badges let you recognize people in your program (for example, for milestones or participation). New badge artwork is added to your site by submitting a request to support. Then, admins can assign them to users.
Permissions
Program admins with the Badge Manager user role can assign them to your people.
Requesting new badge images from support
To put new badges on your site, contact support and include:
- Image files: PNG format, at least 200×200 pixels.
- Badge name: the label that should appear for that badge in your program.
Once the approved badge images are added to your site, they are available for assignment.
Assigning badges to users
- Go to Manage > People.
- Select one user or multiple users.
- In the Batch Updates section on the left, choose Assign badges to selected users.
- Select Submit.
- Choose the badge, then select Next.
- Select Confirm to confirm the selected user(s).
Verifying badge assignments on a profile
To confirm a badge was applied:
- Go to Manage → People and open the person’s profile (select Manage next to the user)
- On Overview, check that the expected badge appears.
Badges stay on a user’s profile until an admin removes or changes them (follow your program’s governance for when to update badges).
Reporting on user badges
You can report on which badges are assigned to a user. Standard reporting does not include the date a badge was first received or applied; plan audits accordingly if dates matter for your program.