Creating customized challenges is an effective way to engage employees in a way that you know will resonate with them and align with company goals and activities. This guide will walk you through the process of creating a challenge, ensuring you leverage all the available features to maximize impact and participation.
Permissions
Administrators with the challenges admin user role can create and manage challenges.
Creating a challenge
To create a challenge:
- Go to Manage > Content > Manage Challenges and select Create Challenge in the top right corner.
- Choose to create an individual challenge rather than a collective challenge.
- Enter the challenge details. All fields are required unless marked as optional:
- Title: This is displayed prominently in the catalog. Example: "Walk to the Office"
-
Subtitle: A brief description that will also appear in the catalog.
Example: "Promoting health and sustainability by encouraging walking to work." -
Preview: A short snippet that captures the essence of the challenge.
Example: "Join us in this week-long challenge to boost your health and reduce your carbon footprint by walking to work." - About This Challenge: Elaborate on the challenge's purpose and objectives. Example: "This challenge aims to improve well-being and promote sustainability by encouraging employees to walk to work instead of driving."
-
Did You Know?: Share interesting facts or benefits related to the challenge.
Example: "Walking for 30 minutes a day can improve cardiovascular health and reduce stress." - Image Upload: Add a relevant image to make your challenge visually appealing. Ensure the image is a .jpg, .jpeg, or .webp file and up to 250KB in size.
- Image Alt Text: Provide a short description of the image for accessibility purposes.
- Status: Choose the current status of the challenge. Published challenges are available to your people to join and track their progress.
- Category: Assign a category that best fits the challenge (e.g., Sustainability, Wellbeing).
- Duration: Define how long the challenge will run (e.g., 7 days).
- Completion rule: Choose whether participants must wait until the challenge ends to mark it complete (default), or if they can complete it anytime during the challenge (flexible).
- Allow this challenge to be repeated: Challenges are repeatable by default. Uncheck the Repeatable checkbox to make this a one-time challenge.
- Effort: Indicate the level of effort required (e.g., Moderate, High).
- CO2 Saved in kg (Optional): Input an estimate of the CO2 reduction expected from participating in the challenge.
- Water Saved in Liters (Optional): Enter an estimate of the water savings from the challenge activities.
- Points: Assign points to the challenge for gamification and tracking progress.
- Select Publish, Save Draft, or Schedule using the action button and its dropdown.
- Review the read-only summary of your challenge details, then confirm to save. Select Close to go back and make changes.
Note: Once people join a challenge, they automatically receive up to three reminder emails to encourage participation and completion:
Halfway through – Sent mid-way through the challenge to encourage continued participation.
Ready to complete – Sent when the challenge ends, prompting employees to submit their activity.
Last reminder to complete – Sent 7 days after the challenge ends as a final prompt.
These emails include your company branding and are automatically translated based on each employee's language preference.
Setting challenge completion rules
During challenge creation, you can decide when participants are allowed to mark the challenge as complete by checking or unchecking the box labeled Allow end users to complete a challenge at any time in the Challenge duration section.
Choosing the right option helps match the challenge to the type of activity and supports a smoother experience for your people.
Default completion (checkbox not selected)
Participants can complete the challenge only after the full duration has ended.
Use this for challenges focused on long-term behavior or habit-building.
Example: "Meditate for 10 minutes daily for a month."
Flexible completion (checkbox selected)
Participants can complete the challenge at any time during its duration.
Use this for one-time or action-based challenges.
Example: "Attend a volunteer orientation" or "Switch to a reusable water bottle."
Previewing a challenge
While creating or editing a challenge, you can preview how it will appear to employees before publishing. This allows you to check formatting, images, and content layout without needing to go live.
Select Preview from the right-hand side of the challenge form.
-
Preview the challenge in two formats:
Challenge Detail View: Shows what the full challenge page will look like.
Catalog Card View: Displays how the challenge will appear in the challenge catalog.
- Select Back in the top left to exit the preview and continue editing or publish your challenge.
The preview uses placeholder data (for example, participant numbers) to simulate how the challenge will appear once published. You can open and close the preview at any time without losing your progress.
Editing a challenge
To make changes to challenge details:
- Go to Manage > Challenges and locate the challenge you want to edit.
- Select the three-dot Action menu and choose Edit.
- Update information in the challenge form.
Select Confirm to save the changes to the challenge.