Helping your nonprofit partners use the Benevity Causes Portal

Once a nonprofit partner is registered and validated, they are ready to start receiving donations. Share the resources below so they can get more out of the Benevity Causes Portal, including profile optimization, visibility, and next steps. If onboarding is still in progress, find the right resource for your nonprofit partner at each stage. Then help them register on the Benevity Causes Portal or complete electronic funds transfer (EFT). When registration or payment questions come up, troubleshoot nonprofit registration and EFT issues.

Sharing resources with your nonprofit partner

Share these Nonprofit Help Center resources after a partner completes registration and validation. Start with the post-registration checklist so they finish required profile and payment steps.

Resource Format What it covers
Benevity checklist for nonprofits: What to do after registration Article Step-by-step list of what to do right after registering, including setting up EFT, completing Self-Certification, optimizing the profile, creating projects, and offering volunteer opportunities. The best starting point for a newly validated nonprofit.
Making the most of your profile: Optimization, Visibility, and Corporate Partnerships Article How to build a profile that attracts donors and volunteers, and how to use the platform to build corporate partnerships over time.
How to connect with donors and volunteers {eBook} eBook (EN, FR, DE, ES) A broader guide to using the Benevity Causes Portal to connect with donors and volunteers.
Get Found and Funded: Make the Most of Benevity for Nonprofits Webinar recording Optimizing a profile, posting fundraising projects and volunteer opportunities, and setting up EFT. Recorded for nonprofits to watch anytime.
Demo videos Video Short walkthroughs in the Nonprofit Help Center:
Creating a volunteering opportunity
Creating a project
Editing your profile

Note: More demo walkthroughs are coming to the Nonprofit Help Center. Check back for new ones.

For a wider set of webinars and guidance, send partners to Guidance and Engagement in the Nonprofit Help Center.

Using an email template to share engagement resources

Use this template to congratulate a partner and point them to engagement resources. Adjust the bracketed fields to fit your voice and relationship with the nonprofit.

Subject: Congratulations: Your Organization is Eligible on Our Giving Platform

Dear [NPO Contact Name],

We are pleased to confirm that [Organization Name] is fully registered and active on our employee giving platform, powered by Benevity.

[Your Company Name]'s employees can now direct donations to your organization through the platform.

Now that you are set up, here are a few resources to help you get the most out of the platform:

You can find more information about tracking and receiving disbursements, working with donor reports, and managing your Benevity Causes Portal profile by visiting the Nonprofit Help Center. Start with New: Introducing the New Causes Portal Experience and What is the Benevity Causes Portal?.

Please reach out if you have any questions.

Best regards,

[Your Name]

[Title] | [Your Company Name]

[Your contact information]

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