Each time a nonprofit receives funds, a detailed report becomes available to them in the Benevity Causes Portal. This report provides valuable insights, including who donated, their company's name, the amount contributed, and which users facilitated corporate matches or created internal giving opportunities. This transparency allows nonprofits to understand their supporters and their sources of funding.
Nonprofits can download these reports from Reports in the Benevity Causes Portal.
Report details
Due to the sensitive nature of personally identifiable information (PII) and the aggregated data, we cannot share donor reports with our clients. The privacy and security of our users' information is of utmost importance to us.
The donor report includes the following information:
- Company (column A): The client from where the gift originated.
- Project (column B): If a donor gave to a project published on a nonprofit profile, it is indicated here.
- Donation Date (column C): The date the original donation was processed.
- Donor Information (column D-J): Companies and donors expect Benevity to manage their confidential information stringently. Donors can choose the level of personal information they make available along with their donations. They may choose to include their first and last name, email, and mailing address. Or, they may donate anonymously and only provide their ZIP/Postal Code, in which case “Not shared by donor” will appear in other columns.
- Activity (column K): If a donation is made through a client-created Giving Opportunity, the name of that opportunity will be reflected here.
- Comment (column L): Donors can choose to provide comments along with their donations, such as a donation designation.
- Transaction ID (column M): This is the unique identifier for the donation transaction in Benevity’s system.
- Donation Frequency (column N): Indicates whether the donation was a one-time or a recurring donation.
- Currency (column O): The currency of the donation.
- Remote Project ID (column P): Displays the project ID, if specified on the project in the nonprofit profile.
- Source (column Q): The method that the donor used to make their donation.
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Reason (column R): This field will contain more detailed information on how a donation was made. Some common examples are:
- User Donation: an individual donor has made a donation.
- User Portfolio Donation: donations made through a Giving Opportunity.
- Match: company funds for external match requests or volunteer rewards.
- Anonymous Donation: the donation was made through a Community Impact Portal.
- Corporate Donation: company funds; either a donation or a grant.
- Total amount to be acknowledged (column S): The total donation made by the donor.
- Match Amount (column T): Any matching gifts applied to the original donation.
- Cause Support Fee (column U): This fee is a variable percentage charge based on the cost of vetting, collecting and processing donations, disbursing funds, and preparing donor receipts and nonprofit reporting.
- Merchant Fee (column V): This fee applies to the costs associated with processing credit card, PayPal, or similar transactions.
- Check Fee (bottom of the report): This fee applies to disbursements paid by check in North America.