Understanding and configuring Cause Feature Spotlight

Cause Feature Spotlight controls whether a Related section appears alongside employee nonprofit search results. When enabled, Benevity surfaces curated content (such as featured and editorially selected nonprofits) to complement what employees searched for. Administrators can configure this setting directly in Manage Cause Search.

Permissions

Anyone with the site settings manager or role manager user roles can configure Cause Feature Spotlight.

Understanding what employees see

When Cause Feature Spotlight is on, employees see a Related section in nonprofit search results containing Benevity-curated content alongside their standard results. This is useful for programs that want to increase nonprofit discovery and engagement with a broader set of nonprofits.

When Cause Feature Spotlight is off, employees only see nonprofit search results that match their query. No curated content is displayed. Standard search results (governed by your eligibility and visibility settings) are not affected by this setting either way. Volunteer opportunity and giving opportunity searches are also unaffected. Cause Feature Spotlight applies to nonprofit search only.

Configuring Cause Feature Spotlight

  1. Select Manage in the top-right corner and choose Site Settings.
  2. Select Manage Cause Search from the left navigation.
  3. Under Search Benevity’s content for related results, locate the Cause Feature Spotlight setting.
  4. Check Display “Related” search content to turn it on, or clear the checkbox to turn it off.
  5. Select Update Settings. Changes take effect immediately for all users.

Note: Cause Feature Spotlight is on by default for all programs. If your program previously had this feature turned off via a support request, that preference is preserved. To confirm your current setting, follow the steps above.

Troubleshooting common issues

The Related section is not appearing in search results

Confirm that Cause Feature Spotlight is enabled in Manage Cause Search. If it is enabled and the section is still not appearing, the employee’s search may be affected by your program’s eligibility or visibility settings, or by GEO restrictions on the nonprofit.

The content in the Related section needs to change

The Related section is curated by Benevity’s editorial team. Administrators can show or hide the section using the checkbox in Manage Cause Search, but cannot change which content appears within it.

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