Here are the different Spark administrator roles, and the tasks and functions they perform:
Adhoc Reporting User
Can access the Benevity Reporting Tool from the Manage side of the platform.
Can make corporate donations, create and send corporate gift cards and configure campaign matching.
Bulk Email Manager
Can create and send bulk emails.
Can create and publish company giving opportunities, and bulk manage (approve, decline, etc.) user-created campaigns.
Campaign Manager (non-admin)
Can create company giving opportunities but cannot publish, feature, approve, target or set custom matching.
Community Portal Manager
Can customize the Community Impact (CI) Portal text and can feature content on the CI Portal.
Can create and publish company news.
Dashboard Beta Admin
Can view custom dashboard reports on the Manage side of the platform.
Can create, edit and manage Cover Stories.
External Match Manager
Can manage (approve or deny) external match requests.
Can create and publish Friendraising opportunities.
Grant Management User
Can access the link to the Grants management interface from the Manage side of the platform.
Allows a user to log into Spark via username and password bypassing the need to use SSO. The Role Manager can assign this custom role.
Ignore User File
Prevents a user’s account from being deactivated if they are not on the user file. The Role Manager can assign this custom role.
Can create deduction periods, export deduction instructions and commit pledges as donations.
Can access all default reports on the Manage side of the platform.
Reward Configuration Manager
Can set reward configurations for volunteers.
Can modify role assignments for users. Can also enable and disable Activity Streams, manage posts and download content. This role can only be assigned by Benevity. Please note that you'll also need to have the User Account Manager role assigned to you in order to take be assigned as Role Manager.
Site Settings Manager
Can modify User Directory Name and enable the mobile app under Site Settings on the Manage side of Spark. Can enable Activity Streams, manage posts and download content.
Can create and manage reporting tags. The tagging feature is in Beta. Please contact your Benevity Client Success Manager if you’re interested in this feature.
Can configure brand colors and a logo.
User Account Manager
Can view and edit profile details for all Spark users, access all user profile properties and edit/block users.
Allows a user to access the People tab, view publicly safe versions of user profiles, and send bulk emails.
Can create volunteer opportunities, labelled as: user-created volunteer opportunities. They cannot track time, or move user volunteer opportunities signup shifts. This role exists so that admin can give creation capabilities to a subset of users.
Volunteer Coordinator (self-publish)
Can create, publish and manage their own volunteer opportunities without waiting for administrator approval. These volunteer opportunities cannot be promoted as featured content.
Can create and publish volunteer opportunities, manage time submissions, send bulk emails, manage actions in bulk for user-created opportunities (approve, decline, etc.), manage posts and download content related to Activity Streams.
Volunteer Manager (non-admin)
Can create volunteer opportunities, sign other users up for volunteer opportunities, and submit time for others. Cannot publish, feature, approve, target or set custom rewards.
Volunteer Manager (junior admin)
Can create, edit, publish and feature company volunteer opportunities, and bulk manage (approve, decline, etc.) user-created campaigns. Cannot set custom rewards or view reporting information on the Manage side of the platform.
Volunteer Manager (no reporting)
Can create, edit, publish and feature company volunteer opportunities and bulk manage (approve, decline, etc.) user-created campaigns. Cannot view reporting information on the Manage side of the platform.
Volunteer Rewards Manager
Can approve or deny user-tracked volunteer time, (which may result in rewards, depending on your configurations).
Additional roles (based on program needs):
Can import auction results, customize and send auction emails and cancel pending auction payments.
Can modify user badge assignments.
PAC Match Manager
Can create Political Action Committee (PAC) match gifts.
Can create and manage challenges, Missions and activities from Spark. Can also see unpublished challenges.
Can modify all user-created teams.
Learn about Assigning user roles in Spark.