Teams allow your people to engage in friendly competition while building a deeper sense of community through teamwork. Once an individual is part of a team, any amount donated or volunteer time tracked is included in team totals. Teams can be created by selected users (user created) or by configuring your site (company created).
Participation is gamified through leaderboards. The Volunteer Leaderboard displays the total number of volunteer hours and the Donation Leaderboard displays the amount of donations. You can choose a time period for the data: This Month, This Year and All-time.
Company-Created Teams
If you are using a segment available in your demographic data to create your teams, the functionality cannot be customized after setup. During setup or implementation, you will choose an ‘effective’ demographic field, which is a field not customizable by users. Users are moved from team to team when their profile information is adjusted.
User-Created Teams
User-created teams are managed by you or someone you appoint as the team leader. The team leader can create a team and encourage others with similar interests to join. Depending on the setup, the leader can also invite specific members. Users can only join one team at a time.
Including user data
Teams will only track activity after the team is set up. Donations made before someone joins the team won't count toward the team's total and any donations or volunteer hours contributed while on a team will stay with that team, even if the person leaves. You can't take your totals with you when you switch teams.