Knowledge Base

B-Hive

• How do I access the B-Hive?
• How do I setup my B-Hive profile?
• How do I submit and track my support requests?

Benevity Grants: Getting Started

• How do I sign in to Benevity Grants?
• How do I navigate Benevity Grants?
• What are the supported currencies in Benevity Grants?
• How do I manage my Benevity Grants change signatory?

Spark: Getting Started

• What is Spark?
• How do I upload a logo to my Spark site?
• How do I change the colors of my Spark site?
• How do I manage my Spark change signatory?

Benevity Grants: Forms

• How do I use application forms in Benevity Grants?
• FAQs on application forms

Spark: Volunteering

• How do I create a volunteer opportunity?
• How do I manage sign ups and time tracking for a volunteer opportunity?
• How do I manually review and approve volunteer time?
• What skills and interests available for volunteer opportunities?
• How do I sign up volunteers in bulk?
• How do I import volunteer opportunities in bulk?

See all 10 articles

Benevity Grants: Causes

• How do I nominate a cause within Benevity Grants?
• How do I explore the Cause tab in a request or invitation?

Spark: Giving

• How do I create a giving opportunity?
• How do I setup a multi-country giving opportunity?
• How do I setup an increased match rate in a giving opportunity?
• How do I create quick filters for giving opportunities?
• How do I seed a user Giving Account?
• How do I seed rewards to all users?

See all 17 articles

Benevity Grants: Requests

• Approve or decline a request
• Resubmit a grant request
• Manage your request list
• VIPs in a grant request
• Edit requests with bulk actions
• Understanding the request owner and assignee roles

Spark: Dashboard

• Create a cover story
• Manage your cover stories
• Cover story image requirements
• What are the Trending Now and Popular Causes sections?
• Hide or unhide Trending Now and Popular Causes sections
• Add or remove items in the Featured Content carousel

Benevity Grants: Invitations

• Invite a cause to apply for a grant
• Review grant nominations submitted by your employees

Spark: Peer Matching

• Get started with Peer Matching
• How to create a Peer Match
• Find and join Peer Matching opportunities
• Paying for your Peer Match
• How donations multiply with Peer Matching
• FAQs on navigating solicitation policies for Peer Matching

Benevity Grants: Reviews

• Make a recommendation
• Complete a scored review
• Complete a single decision review
• Manage your reviews
• Add comments to a request or invitation

Spark: Search

• Search for causes, volunteer events and giving opportunities
• FAQs on searching in Spark
• Explore the user search role

Benevity Grants: Follow-Up Surveys

• Send or schedule a survey
• Edit, close, or reopen a survey
• Send a survey reminder
• Export survey responses

Spark: Missions

• Create a challenge
• Create a mission
• Create an activity
• Archive unpublished challenges

Benevity Grants: Tools

• Manage your user list
• View your reports
• Manage your budgets
• Manage your emails for grant requests and invitations
• Additional actions available in a grant request or invitation
• Using advanced search in Benevity Grants

Spark: Community Impact (CI) Portal

• What's the Community Impact Portal?
• General settings of CI Portal
• Edit the CI Portal landing page
• Edit the CI Portal donation page
• Edit the CI Portal search settings
• Edit the CI Portal share settings

Benevity Grants: Payments

• Add and complete cash payments
• Add, fulfill and complete in-kind payments
• Payment disbursement statuses

Spark: Teams

• Get started with teams
• Create a user-created team

Benevity Reporting: Getting Started

• Get started with Benevity Reporting
• How do I log in to Benevity Reporting?
• Navigating Benevity Reporting
• Submit a Benevity Reporting request to the technical support team
• Benevity Reporting glossary
• Creating ad hoc views and reports

See all 9 articles

Spark: Reports & Admin Dashboard

• View budgets in Spark
• Reporting tags
• Available reports in Spark
• Admin dashboard for giving
• Admin dashboard for volunteering
• Spark Report: Participation

See all 12 articles

Benevity Reporting: Advanced

• Create calculated fields and measures
• Graphs and visualization types
• Create a table visualization
• Create a gauge chart visualization
• Create a dashboard
• Change your fiscal year date range

See all 8 articles

Spark: Communication & Administration

• Share an opportunity, cause or news article with colleagues
• Create a news article
• System-generated Spark emails
• Using bulk email
• Using email list management
• My Dashboard budget display

See all 8 articles

Benevity Reporting: Stock Reports

• Complete list of available stock reports
• Frequently used stock reports
• CECP Giving in Numbers report
• Budget Usage report
• Budget Usage by Transaction report
• Participation Rate by Custom Field report

See all 11 articles

Spark: User Management

• Assigning user roles in Spark
• List of available user roles in Spark
• Automated User Foundation Moves 
• Setting user time zones in Spark
• Search and manage user accounts
• Enable user profile previews

Benevity App

• Get started with the Benevity app
• Enable or disable the Benevity app
• Get a custom download link for the Benevity app
• Benevity app FAQs
• Enable or disable Activity Streams
• Manage your program's Benevity app photos

Spark: Special Matching and Campaigns

• The Everyday Campaign
• The Localized Campaign
• The International Campaign
• The Site Wide Campaign – Local
• The Site Wide Campaign – International

Financial

• Select a default cause for a foundation
• Create reports on inactive user funds