Glossary for Spark reports and admin dashboard

Common terms and phrases used in Spark's embedded reports and admin dashboard. A link to this glossary is listed at the top of every report in Spark by going to Manage > Reports.

Report terms

All reports

  • Active user: Any user that currently has access to Spark.
  • Eligible user: Any user that had access to Spark during the selected timeframe.

Donation Reports

  • DR amount: Amount of the invoice. (A negative amount reflects a credit back to you. Most commonly the result of a reversal.)
  • Status: The payment status of your report (updated every 1–2 days). Possible statuses:
    • Paid: Report fully paid.
    • Unpaid: No payment made at all.
    • Partial: A payment has been made, but there are still amounts due.

Learn more about Donation Reports:

Admin dashboard terms

Giving tab

  • Donors: This is a distinct count of the number of users who have made a donation for the year and country selected. 
  • Accepted terms of use: This is the number of eligible users in the year and country selected who they have accepted the terms of use, divided by the number of eligible users in that year and country. 
  • Median user donation: This is an indication of how much a typical user gave in the year selected. 
  • Causes supported: This is the number of unique causes that users have donated to in the year and country selected. It does not include causes donated to through corporate donations, gift cards, PAC matching or Community Impact Portal donations.

Volunteering tab

  • Volunteers: This is a distinct number of people who have submitted volunteer time during the Year selected through the filter. Each volunteer submission must be approved or auto-approved for a user to count as a volunteer.
  • Users signed up: This is a distinct count of the number of users who have signed up for a volunteer shift within Spark in the year selected.
  • Year: Applies to when the user signed up, not when the volunteer opportunity took place. 
  • Median volunteer hours: How much a typical user volunteered in the year selected. 
  • Causes supported: This is the number of unique causes that benefitted through volunteering, calculated using the submitted and approved volunteer hours with the year. 
Was this article helpful?
0 out of 0 found this helpful