Glossary for Spark reports and admin dashboard

Spark reports

All reports

  • Active user: Any user that currently has access to Spark.
  • Eligible user: Any user that had access to Spark during the selected timeframe.

Learn more: Available reports in Spark

Company impact report

  • Participation rate: Active users, displayed as a percentage of eligible users.
  • Missions: Missions are big change initiatives everyone can participate in by completing small activities. Some Missions cover initiatives like sustainability, racial justice, animal rights and food equity.
  • Causes Supported: The total number of nonprofits that received donations. This is displayed on the Giving participation report for programs that include volunteering.
  • Opportunities: The total number of volunteer opportunities completed. This is displayed on the Volunteering participation report for programs that include volunteering.
  • Activities: In Missions, a small action that drives big change. Such as Meatless Mondays or bike to work challenges.

Learn more: What is the company impact report? 

Donation Reports

  • DR amount: Amount of the invoice. (A negative amount reflects a credit back to you. Most commonly the result of a reversal.)
  • Status: The payment status of your report (updated every 1–2 days). Possible statuses:
    • Paid: Report fully paid.
    • Unpaid: No payment made at all.
    • Partial: A payment has been made, but there are still amounts due.
    • Temporarily funded: The respective foundation temporarily funded the amount due so that donations can be disbursed on time. Payment is still required.

Learn more: Reading your Donation Report PDF

Web analytics report

  • User: An employee who is signed in to your Spark site. Visitors to your company's Community Impact Portal are not included.

Admin dashboard

Giving tab

  • Donors: This is a distinct count of the number of users who have made a donation for the year and country selected.
  • Accepted terms of use: This is the number of eligible users in the year and country selected who they have accepted the terms of use, divided by the number of eligible users in that year and country.
  • Median user donation: This is an indication of how much a typical user gave in the year selected.
  • Causes supported: This is the number of unique causes that users have donated to in the year and country selected. It does not include causes donated to through corporate donations, gift cards, PAC matching or Community Impact Portal donations.

Volunteering tab

  • Volunteers: This is a distinct number of people who have submitted volunteer time during the Year selected through the filter. Each volunteer submission must be approved or auto-approved for a user to count as a volunteer.
  • Users signed up: This is a distinct count of the number of users who have signed up for a volunteer shift within Spark in the year selected.
  • Year: Applies to when the user signed up, not when the volunteer opportunity took place.
  • Median volunteer hours: How much a typical user volunteered in the year selected.
  • Causes supported: This is the number of unique causes that benefitted through volunteering, calculated using the submitted and approved volunteer hours with the year.
Was this article helpful?
0 out of 0 found this helpful