Creating Volunteer and Giving Opportunities is just the beginning of building an engaging Goodness program. It’s important to add new and remove old content to keep your site fresh and relevant for your people!
Review and Edit Action Items
To review any new pending content, first locate it under Actions Items in the dashboard on the “Manage” side of your site. If there are any items in your task list, they'll be listed here. Select Take Action for a list view of all new and queued items that are pending and waiting to be reviewed. From here, you can use the filters to locate the opportunities you’d like to manage.
When you find the opportunity you're looking for, select Edit and you’ll see multiple options for editing, including the option to open the full opportunity so you can review all of its content. From here, you can make any changes you'd like and then re-save the opportunity as Queued, Approved or Declined.
Once you've reviewed all the content and returned to the list view of queued opportunities, you can use the Bulk Operations option to Approve, Publish and Feature the opportunities in bulk or individually.
Manage Existing Content
You can use Bulk Operations to manage any old or outdated content by Unfeaturing, Unpublishing and even Archiving these opportunities. First decide if you want to remove the content from the highlighted carousel or remove the opportunity from user access altogether. In the table below, you can see the full list of bulk actions and statuses that apply to both Giving and Volunteer Opportunities.
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Action |
Impact – Spark User |
Impact – Administrator |
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Publish Opportunity |
User can search for the opportunity. (Giving and Volunteering) |
Opportunity will be available in list view under Bulk Manager. (Giving and Volunteering) |
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User can sign up or donate to the opportunity. (Giving and Volunteering) |
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User can track time for Volunteer Opportunities. (Volunteering Only) |
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If user has signed up for a Volunteer Opportunity (whether they have tracked their time or not), it will appear in the commitments section of their dashboard until unpublished or archived. (Volunteering only) |
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Unpublish Opportunity |
User can no longer search for the opportunity. (Giving and Volunteering) |
Opportunity will be available in list view under Bulk Manager. (Giving and Volunteering) |
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User can no longer donate to the opportunity. (Giving Only) |
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If a user has signed up but not tracked time, the opportunity will disappear from their dashboard. *Administrator can republish opportunities if users are still needing to track their time. (Volunteering Only) |
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If a user has sign up and tracked time, the opportunity will move from their commitments tab to their history tab in the dashboard. (Volunteering Only) |
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Archive Opportunity |
No longer available to user. (Giving and Volunteering) |
Opportunity will be available in Bulk Manager only and will reflect "Archived". It can be reactivated as necessary, but it allows easy filtering of all outdated content. (Giving and Volunteering) |
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Unarchive Opportunity |
No longer available to user. (Giving and Volunteering) |
If reactivated, the opportunity will move into unpublished status. (Giving and Volunteering) |
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Feature Opportunity |
If user is part of the audience selected by the creator through custom classifications, they will find featured opportunities in the carousel under the main navigation tabs "Giving" or "Volunteer". (Giving and Volunteering)
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Opportunity will be available in Bulk Manager and Opportunity Management pages (by selecting either Giving or Volunteering in the admin navigation) and can be reordered for better visibility on the carousel. (Giving and Volunteering) |
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Unfeature Opportunity |
If the opportunity is unfeatured and remains published, user will be able to search, sign up, track time and donate to the opportunities. (Giving and Volunteering) |
Opportunity will be available in Bulk Manager and Opportunity Management pages. (Giving and Volunteering) |