Admin dashboard for giving

To open the admin dashboard, sign in to your Spark site and select Manage from the top-right corner of the screen. 

The Giving tab is the default view. You can modify the content by selecting the Filter dropdown menu. The date dropdown is by calendar year. The country dropdown indicates each of the instances you have available. All amounts are shown in the local currency of the selected country. 

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Donation participation graph

Shows the number of distinct donors who gave within the time period divided by the number of eligible users. Includes users with approved external match requests and redeemed funds from their giving account. Helps highlight when users are giving throughout the year, potentially through campaigns or in response to disaster relief.  

Donation_Participation.png

More info:

  • Does not include users who have topped up their My Funds or earned My Rewards in their giving account. Those are counted when the funds or rewards are redeemed.
  • The large number on the visualization shows the current annual participation rate for the year and country selected.
  • The graph shows the monthly participation rate for the year and country selected.

User donation amount/corporate match graph

Shows the annual amount users have donated for the year and country selected. Includes approved external match requests and funds redeemed from giving accounts.  

CorporateMatch.png

More info:

  • Does not include the amount of My Funds top-ups or earned My Rewards in giving accounts. Those funds are counted when the funds or rewards are redeemed.  
  • Corporate match is the annual match amount for year and country selected. This amount relates only to user donations and does not include any other corporate donations.  
  • Numbers shown are backdated to the date of intent (the day the user submitted the donation), previous months can change on the graph as payroll periods are committed or external match requests are approved.   

Donation method graph

Shows how users donate month-to-month. You can see what percent of the user donation amount is given in that month by each donation method (e.g. payroll, credit card, PayPal).

DonationMethod.jpg

More info:

  • Does not include any corporate donations or Community Impact Portal donations.   
  • Because donations are backdated to the date of intent, previous months can change on the graph as payroll periods are committed or external match requests are approved.   

Donation recurrence graph

Shows how users donate month-to-month for one-time vs recurring donations. You can see the percent of total donation amount given in that month by each recurrence. This is not the number of individual donations, but the amount that was donated.

DonationRecurrence.png

More info:

  • Does not include corporate donations or Community Impact Portal donations.
  • Because donations are backdated to the date of intent, previous months can change on the graph as payroll periods are committed or external match requests are approved.
  • “Unspecified” generally refers to external match requests.  

Year-on-year trends graphs

Shows monthly or cumulative year-on-year comparisons. Available for all data sets referenced above. Example below shows the monthly and cumulative graphs for donation participation data.

DonationParticipation2.png

Terms used in the graphs

  • Donors: This is a distinct count of the number of users who have made a donation for the year and country selected. 
  • Accepted terms of use: This is the number of eligible users in the year and country selected who they have accepted the terms of use, divided by the number of eligible users in that year and country. 
  • Median user donation: This is an indication of how much a typical user gave in the year selected. 
  • Causes supported: This is the number of unique causes that users have donated to in the year and country selected. It does not include causes donated to through corporate donations, gift cards, PAC matching or Community Impact Portal donations.
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