Tracking time for volunteers

You can track time for a volunteer opportunity on behalf of other users in the program. If you find that volunteers forget to track their time, doing it for them might help you get a more accurate picture of true volunteer engagement. You can also enable automated time tracking when an opportunity is created to streamline time tracking.  

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To sign up volunteers for an opportunity, you must have the volunteer manager role.

Tracking time for volunteers for a single opportunity

When a volunteer opportunity has finished, users can track their time. You can do it for them using a tool on the volunteer opportunity: 

  1. Open a volunteer opportunity and select Track Time at the top. Volunteers are listed under the shift they signed up for.

  2. Review the hours that are input by default in the Bulk Time to Track column. Hours are auto-populated based on the volunteering time field on the volunteering opportunity form.
  3. Select users you are ready to track time for and choose Track Time in the operation dropdown. 
  4. Select Confirm to track their time.


Hours are either auto-approved or queued for approval, depending on your site settings. Time Submitted is displayed in the Track Individual Time column if a user's time has been tracked successfully. 

If a volunteer is not shown in the list, you can use the search bar at the top of the page, add users and Track time for user. The track time form is opened, allowing you to submit an individual's time. 

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