Suggested Administrator Profiles

Spark user roles are special permissions that allow users to manage parts of their employee engagement program. For example, some users might have the ability to create and publish volunteer opportunities, while others might be tasked with approving volunteer time. You get to pick and choose which combination of Spark roles each person has. This can be custom per person.

Choosing who gets which Spark roles can be overwhelming, and so to make this a little easier, we've prepared recommended combinations of Spark roles that suit the roles most commonly part of our clients' employee engagement programs. These suggested profiles offer a good starting point for a new program in Spark.

Read below to see which Spark roles make up each profile.

 

Super Admin

Super Admins are the highest level of administrator and have access to all admin functionality Spark has to offer. Crucially, they have the Role Manager permission that allows them to assign/remove permissions for other users. Typically, the main program admin + core admin team will be granted Super Admin permissions:

Site Settings Manager
Can modify User Directory Name and enable the mobile app under Site Settings on the Manage side of Spark. Can enable Activity Streams, manage posts and download content.
User Account Manager
Can view and edit profile details for all Spark users, access all user profile properties and edit/block users.
Role Manager
Can modify role assignments for users. Can also enable and disable Activity Streams, manage posts and download content. This role can only be assigned by Benevity.
Ad Hoc Reports
Can access the Benevity Reporting Tool from the Manage side of the platform.
Reports Manager
Can access all default reports on the Manage side of the platform.
Dashboard Beta Admin
Can view custom dashboard reports on the Manage side of the platform.
Awards Manager
Can make corporate donations, create and send corporate gift cards and configure campaign matching.
Budget Manager
Can view and export budgets in Spark.
Reward Config Manager
Can set reward configurations for volunteers.
Campaign Manager
Can create and publish company giving opportunities, and bulk manage (approve, decline, etc.) user-created campaigns.
Theme Manager
Can configure brand colors and a logo.
Bulk Email Manager
Can create and send bulk emails.
Content Manager
Can create and publish company news.
Dashboard Manager
Can create, edit and manage Cover Stories.
External Match Manager
Can manage (approve or deny) external match requests.
Volunteer Rewards Manager
Can approve or deny user-tracked volunteer time, (which may result in rewards, depending on your configurations).
Volunteer Manager
Can create and publish volunteer opportunities, manage time submissions, send bulk emails, manage actions in bulk for user-created opportunities (approve, decline, etc.), manage posts and download content related to Activity Streams.
Community Portal Manager
Can customize the Community Impact (CI) Portal text and can feature content on the CI Portal.
Fundraising Manager
Can create and publish Friendraising opportunities. Only available when Friendraising is enabled.
Grant Management User
Can access the link to the Grants management interface from the Manage side of the platform. Only available when Grants are included.
Missions Manager
Can create and manage challenges, Missions and activities from Spark when Missions are enabled. Can also see unpublished challenges. Only available when Missions are enabled.
Payroll Manager
Can create deduction periods, export deduction instructions and commit pledges as donations. Only available when Payroll is enabled.

 

Content & Communications Admin

Content and communication admins have access to create all types of content on the site, as well as adjust branding and theme elements. Members of your communiations and marketing teams, or trusted program champions, may be granted the full suite of content and communications permissions:

Campaign Manager (non-admin)
Can create company giving opportunities but cannot publish, feature, approve, target or set custom matching.
Theme Manager
Can configure brand colors and a logo.
Bulk Email Manager
Can create and send bulk emails.
Content Manager
Can create and publish company news.
Dashboard Manager
Can create, edit and manage Cover Stories.
Volunteer Manager (non-admin)
Can create volunteer opportunities, sign other users up for volunteer opportunities, and submit time for others. Cannot publish, feature, approve, target or set custom rewards.
Community Portal Manager
Can customize the Community Impact (CI) Portal text and can feature content on the CI Portal.
Fundraising Manager
Can create and publish Friendraising opportunities. Only available when Friendraising is enabled.
Missions Manager
Can create and manage challenges, Missions and activities from Spark when Missions are enabled. Can also see unpublished challenges. Only available when Missions are enabled.

 

Giving Champion

Giving Champions or Ambassadors promote giving campaigns, coordinate relationships with local nonprofits, and engage employees to get them involved in the corporate purpose program. You can have stand-alone Giving Champions, or combine them with the Volunteer Champion role below.

Campaign Manager (non-admin)
Can create company giving opportunities but cannot publish, feature, approve, target or set custom matching.
Fundraising Manager
Can create and publish Friendraising opportunities. Only available when Friendraising is enabled.

 

Volunteer Champion

Volunteer Champions or Ambassadors raise awareness on your company’s social impact goals, assist with events, and improve employee engagement in the community for a specific office location. You can have stand-alone Volunteer Champions, or combine them with the Giving Champion role above.

Volunteer Manager (non-admin)
Can create volunteer opportunities, sign other users up for volunteer opportunities, and submit time for others. Cannot publish, feature, approve, target or set custom rewards.

 

Payroll Manager

Payroll Managers are typically members of the payroll team who require access to the in-Spark payroll management interface. They also receive notifications related to payroll activity.

Payroll Manager
Can create deduction periods, export deduction instructions and commit pledges as donations. Only available when Payroll is enabled.
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