Learn about new enhancements to B-hive help center

Effective Date: Oct 1, 2024

Beginning in October, you’ll notice that Benevity is updating several product names. The B-hive has been reorganized to reflect the new naming conventions and make it easy for you to find the help you need.

What is changing?

Resources in the B-hive are now in the following categories: 

  • Benevity Updates: Announcements, events, recordings, release notes
  • Donate: Learn how to manage giving opportunities and matching
  • Volunteer: Learn how to manage volunteer opportunities and tracked time
  • Employee Groups: Learn how to manage employee groups and events 
  • Challenges: Learn how to manage Challenges
  • Community Investment: Learn how to manage your granting program
  • Nonprofits: Learn about nonprofit registration & vetting
  • Platform Management: Learn about configuring your program
  • Reporting: Learn how to create reports with your program data
  • Program Resources: Discover resources to take your program to the next level
  • Finance and disbursements: Account management and disbursements
  • Trust and Security: Benevity’s security policies and client and end-user agreements

 

Why is Benevity making this change?

These changes are designed to make it easy to learn about Benevity’s products and their features.

What do I need to do?

Explore the new B-hive! Log in to B-hive and discover the new enhancements firsthand.

 

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Effective Date:  January 18, 2024

Benevity is excited to announce a series of significant enhancements to the B-Hive help center, designed specifically for program managers and ambassadors.
 

 

What is changing?

The B-Hive help center has a new look with an enhanced user experience to help you find the answers, support and resources you need quicker and more easily. 

  • New Look and Experience: Discover the B-Hive help center's fresh, modern look, tailored to provide an intuitive and user-friendly experience.
  • Enhanced Navigation: Effortlessly move between different product categories and articles.
  • Improved Search Functionality: Find more relevant answers with enhanced search
  • Direct Access to Key Resources: Easily access the Community, benevity.com Resources, and Benevity Live! through convenient quick links.
  • Real-Time Updates with Status Page: Stay informed with our new status page link, offering the latest updates and information.

Why is Benevity making this change?

The B-Hive help center is essential for you –- Benevity program managers and ambassadors. These enhancements mark the beginning of our ongoing commitment to elevate the help center experience, empowering you with the support and resources you need to drive impact.

What do I need to do?

  • Explore the New B-Hive: Log in to B-Hive and discover the new enhancements firsthand.
     
  • Join the Community Mini Workshop: On Feb 14, join us for a hands-on (virtual) workshop to learn more about the enhancements and B-Hive best practices.
  • Share Your Feedback: Your opinion matters! Please fill out this feedback form to let us know your thoughts on the new B-Hive experience.

 

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