New partnership with Pendo for enhancing product experience


We are thrilled to announce our exciting new partnership with Pendo, aimed at elevating our product experience and empowering in-product communication capabilities. This collaboration with Pendo will enable Benevity to deliver enhanced onboarding, feature guidance, and feedback experiences to our valued clients and users as we continually advance our products and services.
The benefits of partnering with Pendo include:
  • Enhanced Product Experience: Pendo’s expertise will lead to a more user-friendly and feature-rich product experience, making it easier for users and clients to leverage Benevity’s solutions effectively.
  • Increased User Engagement: Pendo’s in-product communication capabilities will foster higher user engagement, enabling clients to maximize the value of Benevity’s offerings.
  • Customized Guidance: Clients can expect tailored feature guidance, ensuring that they make the most of Benevity’s products to meet their unique goals.
  • User Feedback: Pendo’s capabilities will provide valuable opportunities for more user feedback, facilitating agile product improvements..

In our unwavering commitment to delivering exceptional benefits to our clients, while safeguarding your data security and privacy, we have taken the following measures:

  1. As a newly onboarded subprocessor for Benevity, we utilize your data exclusively to enhance the services we provide to our clients. We want to assure you that Benevity will never engage in the sale or sharing of your data.
  2. We firmly uphold the principle that users maintain ownership of their data. Any client or user can initiate a data subject request to opt-out or request the deletion of their data, in accordance with our Privacy Policy.
  3. Pendo is fully compliant with the most current data protection regulations, including GDPR and CCPA, ensuring that your data is handled in strict accordance with the law.
  4. Pendo undergoes rigorous annual certifications and audits for its systems and processes. Additionally, Benevity will conduct regular due diligence on Pendo to uphold the highest standards of security.

We consider your trust in us to be of paramount importance and are wholly committed to continually enhancing our services to meet your ever-evolving needs. Should you have any questions or require further information, please do not hesitate to reach out to us at .


You can find more information about Pendo here: 

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